Workplace, Employment and Organizational
Cost-Effective Resolution of Workplace Disputes
Conflict in the workplace can be a significant drain on personnel and financial resources for business. If not resolved satisfactorily, conflict can disrupt teamwork, reduce productivity, and divert a company's focus from its mission.
Steven Rosenberg has helped progressive companies explore new strategies to manage and resolve workplace conflicts rather than resort to litigation. He can help design and implement an Internal Conflict Management Program that works for you.
Research shows that both employees and supervisors experience a high degree of satisfaction through mediation or facilitation of their workplace disputes. This provides long term benefits for their effective working relationship. It can prevent future conflict by improving communication and building relationships based on mutual respect
Mediation is a non-coercive, neutral facilitated negotiation and is the cornerstone of conflict management. In mediation employees have an opportunity to speak directly with each other in an informal, productive atmosphere to develop a mutually satisfying resolution.
In addition to providing mediation services, Mr. Rosenberg trains and coaches employees and management in mediation, negotiation and conflict management skills as part of conflict resolution systems development services. Mr. Rosenberg was a member of the training design project funded by the Hewlett Foundation for the development of training resources for the U.S. Postal Service. This work formed the basis for the successful Postal Service (REDRESS) mediation program, for which Mr. Rosenberg was a lead trainer.